At RJS Sports Therapy & Rehabilitation, we understand that unforeseen circumstances can arise and that you may occasionally need to change or cancel your appointment. However, we operate with limited availability, and late cancellations can prevent other clients from accessing treatment they may need.
To help us manage our schedule effectively and offer appointments to those on our waiting list, we kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your session.
Cancellations made more than 24 hours before your appointment – no charge will apply.
Cancellations made within 24 hours of your appointment, or failure to attend – the full session fee will be charged.
We appreciate your understanding and cooperation. This policy helps us maintain fair access to treatment and ensures that all clients receive the best possible service.
Thank you for your support,
RJS Sports Therapy & Rehabilitation